Last updated June 12, 2021

This terms and conditions has been created to comply with the EUROPEAN UNION GENERAL DATA PROTECTION REGULATION (GDPR) and any new law on data protection that will be enforced henceforth,

Please read these Terms and Conditions carefully. By accessing or using the services, you agree to be bound by these Terms and Conditions and all terms incorporated by reference. If you do not agree to all of these terms, do not access or use the services.

These Terms and Conditions (“Terms”) apply to your access to, and use of, Vegan Chef Network website (hereinafter referred to as “Vegan Chef Network”) including https://veganchefnetwork.com or other online products or services of Vegan Chef Network (collectively, the “Services“). These Terms do not alter in any way the terms or conditions of any other agreement you may have with Vegan Chef Network for products, services or otherwise. If you are using the services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf, and that such entity will be responsible to Vegan Chef Network if you violate these Terms.

Vegan Chef Network reserves the right to change or modify these Terms, or any policy or guideline of the services, at any time and in our sole discretion. If we make changes or modifications to these Terms, we will provide you with notice of such changes, such as by sending an email, providing notice through the services or updating the “Last Updated” date at the top of these Terms. Your continued use of the services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Therefore, you should frequently review the Terms and applicable policies to understand the terms and conditions that apply to your use of the services. If you do not agree to the amended terms, you must stop using the services.

If you have any questions regarding the services, please contact Vegan Chef Network Support team by emailing support@VeganChefNetwork.com

General

Owner of the Service

Vegan Chef Network website is owned and operated by Vegan Chef Network (referred to hereafter as ‘Vegan Chef Network, 'we', 'us' or 'our').

Our website is operated from our office in Brooklyn, NY, USA. We are a husband wife company built with a mission to spread vegan culinary knowledge, a tech company that provides our application to enable this experience.

Acceptance of the Terms and Conditions

Your membership of Vegan Chef Network is conditional upon your express agreement to, acceptance of and compliance with these Terms and Conditions. Your Vegan Chef Network registration constitutes your acceptance of these Terms and Conditions.

Changes to the Service

We reserve the right to vary the specifications, rates, rewards, rules, conditions and content of any aspect of the Service at any time without notice.

Booking

When you book a chef service through a Listing (“Booking”), you are agreeing to pay all charges due for your booking including the Listing price and any other items identified during the booking (collectively, “Total Price”).

Vegan Chef Network content

Whilst we make every effort to ensure information or content published on Vegan Chef Network by us is accurate and complete, we make no guarantee that it is, and cannot be held responsible for any errors or omissions in any such information or content.

Any dated information or content published by us on Vegan Chef Network is current at the time of publication, and we are not obliged to update or amend any such information or content.

Eligibility and Conditions of Membership

These conditions of membership are the primary, but not the only conditions of membership. We reserve the right to terminate your membership of the Service if you breach or fail to comply with any of the following conditions of membership:

Eligibility to join the Service

To be eligible to join the Service, you must:

• be 18 years of age or over; or
• if you are under 18 years of age, you must have a parent's or guardian's permission to join.
• Individuals 13 years of age or below are not eligible to join Vegan Chef Network.

Joining and using the Service

1. You may only apply for and use one membership.
2. You must not join nor use the Service on behalf of any other individual, including a family member.
3. You must not allow any other individual to use the Service on your behalf.

Registered email address

• You must provide a valid email address (referred to as the 'registered email address') when you register to become a member. For your membership to be considered active and valid, you must validate your registered email address by clicking on a link within an email we send to you after registration.
• The email address you provide when you register must be an active email address in regular use by you.
• Before ever discontinuing use of your registered email address, you ensure that you must update your active email address in your settings page so that you can continue uninterrupted regular use. You will then be required to re-validate your new registered email address.
• Your registered email address must not be the registered email address of any other member of the Service.

Personal and profile information

You must provide us with information about yourself, and you agree to us keeping a record of that information for as long as you remain a member of the Service. You may be required to provide personally identifiable information in the Membership section of this web site. You may be required to provide information about you that does not personally identify you in the Account Profile section of this web site. The information you provide to us must be complete, current, correct, valid and truthful. You must keep the information that you have provided to us current and up-to-date by periodically reviewing and updating the information provided. You can do this using the Account Settings and Account Profile sections of this web site.

Accuracy, honesty and integrity

At all times in your dealings with Vegan Chef Network and its partners and suppliers you must act with integrity and honesty. When contributing any data you must answer questions accurately and truthfully, with carefully considered responses. You must not rush through and submit partial or nonsense responses. You must not use inappropriate or profane language in your responses. You must give thoughtful consideration so that you can contribute back and make each service a better experience for the next user.

Unsolicited messages and spam

In these Terms and Conditions, 'spam' means the use of email, online message boards, online chat rooms, UseNet, or an electronic messaging service to send a message which:

• is addressed to a person with whom the sender does not have an existing relationship;
• is not sent with the implied or express consent of the recipient;
• is typically, but not always, sent or posted in excess volume;
• contains information that is unsolicited or unwelcome.

You must not send unsolicited messages or spam to promote the Service. You must not use Vegan Chef Network or Service to send spam.

Unlawful use, hacking, tampering and using automated scripts

You must not use Vegan Chef Network or Service in a way that is or for any purpose that is unlawful. You must not use Vegan Chef Network to engage in any kind of hacking, tampering, spoofing or abuse of any system or computer network. You must not engage in any kind of hacking, tampering, spoofing or abuse of the Vegan Chef Network and any aspects of the Service. You must not use a script, robot, software program, or other system that operates Vegan Chef Network or Service on your behalf and outside of the intended use of Vegan Chef Network or Service, whether it be to earn reward points automatically, post or transmit bulk messages, or otherwise interfere with the normal operation and security of Vegan Chef Network or Service.

If you breach any of the conditions above, your membership will be cancelled and you may be prosecuted for damages or expenses arising directly or indirectly out of your actions. We are under no obligation to monitor any person's use of Vegan Chef Network or Service, however we reserve the right to monitor Vegan Chef Network and Service and retain and disclose information as allowed by law and requested by any law enforcement authority in any jurisdiction.

Privacy and Security

We take the security and privacy of your personal and profile information very seriously. Vegan Chef Network has a Privacy Policy which should be read in conjunction with these Terms and Conditions.

Personally identifiable information

The information you provide in the Membership section of the Vegan Chef Network web site includes personally identifiable information (such as your name, your email address, your residential or postal address, etc.) This personally identifiable information is never sold or shared with any third party, except:

if you expressly agree and give us permission to do so. For example, we may pass on some details to a partner of ours if it is necessary for us to process a transaction that you request us to process, and you give us consent to do so; or if it is required by law.

Profile information

The information you provide in the Account Profile section of the Vegan Chef Network web site is information about you that cannot be used to identify you personally (such as your age, gender, postcode, education, background, preferences, habits, etc.) This profile information is used by us to ensure that you only receive surveys appropriate to you, and to allow us to reach the particular type of Chefs they are targeting with our survey.

Aggregate basis

The information in your Account Profile is never shared with any third party in a way that can be used to personally identify you. It is only shared with third parties on an aggregate basis. 'Aggregate basis' means the information of many members is combined together to form one measurement or quantity that cannot be used to identify any particular person. For example, a client may be told that their survey campaign is going to be received by 500 members from across Australia from Hotels, Pubs, Clubs and Restaurants.

Security

We will take all reasonable precautions and measures to maintain the security and privacy of your personal information. This includes using the very best in hardware, software, and security practices available to us. However, due to the nature of the Internet and the nature of the systems and technology available at the current time, it is unfortunate that breaches of security are still possible. Therefore we cannot guarantee that your information will be completely secure, and we cannot be held liable for any loss or damage arising out of a breach of security.

Account password

You must keep your account password confidential at all times. You are responsible for all transactions made on Vegan Chef Network with your email and password. We are not liable for any loss or damage arising out of the unauthorised use of your email and password.

Communications from Us

When you join the service you give us consent to send you emails, with or without any incentive or reward, that are necessary for us to continue to provide the Service to you. These emails (referred to as 'service emails') may include:

• verification or validation emails;
• account statements;
• important information or notices about the Service and your use of the Service;
• responses to a customer service enquiry you have made;
• notification or confirmation of any transaction you initiate;
• requests for additional information from you;

Because service emails are required and necessary for us to provide the Service to you, the only way to unsubscribe from receiving service emails from us is to terminate your use of the Service by cancelling your membership.

Survey invitation emails

When you join Vegan Chef Network you give us consent to send you notifications or invitation emails (referred to as 'survey invitation emails' or 'surveys') to participate in online market research surveys. We will offer to you an incentive of reward points or entries into a competition for completing the online market research surveys, taste tests or product trials. To be eligible to earn rewards for completing a survey you must attempt the survey within a specified time frame, you must complete the survey before the quota for that survey has been met ('quota' means the maximum number of respondents to a survey), and you must meet all other eligibility requirements for that survey. Due to the nature of market research, it is usually not possible to disclose up-front what the full eligibility requirements for a survey are.

Receiving survey invitation emails is a required and necessary part of full Vegan Chef Network membership. Therefore the only way to unsubscribe from receiving survey emails from us is to terminate your use of Vegan Chef Network by cancelling your membership. We make no guarantee or representation as to the minimum number of survey invitation emails you will receive from us. The rewards offered for each survey varies, depending on the length of the survey and other factors. In addition to this, the number of rewards you are eligible to earn from a survey depends on how far you progress through the survey. ​

Communication Facilities

The Vegan Chef Network contains electronic message boards ('forums'), chat rooms, electronic messaging and feedback systems, and other communication facilities which allow you to communicate with us, with third parties, and with other members of Vegan Chef Network (referred to hereafter as 'Communication Facilities').

Conditions of use

It is a condition of your use of any Communication Facility and your access to Vegan Chef Network that you do not do any of the following:

• restrict or inhibit any other member from using or enjoying any aspect of the Service or Network;
• post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
• post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
• post or transmit any material of any kind which contains a computer virus or other harmful component;
• impersonate any other person or entity;
• solicit donations for any person or any organization other than a registered charity.

No obligation to monitor

We may from time to time monitor or review the contents of the Communication Facilities. While we reserve the right to edit, delete, or refuse to post any information, content or materials (in whole or in part) that in our sole discretion are in any way objectionable or in violation of any applicable law or these Terms and Conditions, we have no obligation whatsoever to monitor any Communication Facility or to edit, delete or refuse to post any information, content or materials, nor are we responsible for any information, content or materials posted by you or any other member of the Service or user of Vegan Chef Network.

Public not private

You acknowledge and agree that the Communication Facilities provide a means of public and not private communications.

Cooperation with law enforcement authorities

We reserve the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any information, content or materials which violate any applicable or relevant law.

Chef name

We reserve the right to cancel any member account created with a Chef name that in our opinion is offensive, obscene, profane or indecent.

Copyright

All content and material on the Vegan Chef Network web site and forum and sent to you in an email by Vegan Chef Network is protected by Brooklyn, NY and international copyright law, and may also be protected as a trademark, service mark, or under other rights and laws.

Except for the creation of a temporary copy on your computer which is inherent to the process of the normal use of Vegan Chef Network, the content and material referred to above may not be copied, reproduced, published, stored in a retrieval system, altered or otherwise used in any form or by any means, in whole or in part, without our prior written approval, or the approval of the relevant copyright owner.

Disclaimer of Warranty

You acknowledge that you have not relied upon or been induced by any representation by us and that we make no warranty or representation as to:

• the results that may be obtained through membership of the Service;
• the accuracy, reliability or otherwise of any information obtained through membership of the Service;
• the financial or other rewards which may be obtained through membership of the Service;
• the Service or Network being uninterrupted, timely or error free;
• the goods and/or services purchased or obtained through the Service or Network, including goods and or services offered by third parties, except where expressly indicate
d.

Limitation of Liability

You release Vegan Chef Network, its parents, subsidiaries, and its officers, employees, agents and affiliates from any claim for loss, damage or liability, including special indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data, in respect of:

• any emails or survey invitation email sent to you;
• your membership of the Service;
• your use of or inability to use Vegan Chef Network;
• the quality of goods and/or services purchased by you;
• any dispute with a supplier of goods and/or service
s. ​

Indemnification

You indemnify and keep indemnified Vegan Chef Network, its parents, subsidiaries, and its officers, employees, agents and affiliates against all claims (including third party claims), demands, damages, costs (including legal costs), penalties or suits caused by or arising out of or consequential upon your membership of the Service or your use of Vegan Chef Network.

Termination

These Terms and Conditions are effective and in force until terminated by us. We may terminate these Terms and Conditions at any time without notice.

Cancellation by us

We reserve the right to cancel your membership and terminate your use of the Service at any time, without cause or reason, and without notice. Specifically, we may cancel your membership and terminate your use of the Service, without notice, if you:

• breach or violate any conditions or requirements in these Terms and Conditions;
• act against the business interests or reputation of Vegan Chef Network or its affiliated organizations and clien
ts.

Non-use

We reserve the right to cancel your membership and terminate your use of the Service, with 7 days notice, if your membership account becomes inactive through non-use over a period of 12 months. To prevent your membership account from becoming inactive, it is sufficient to simply sign in to the Vegan Chef Network web site on a regular basis.

Cancellation by you

You may choose to terminate your obligations under these Terms and Conditions at any time by cancelling your membership of the Vegan Chef Network Service. This can be done in the Membership section of this web site. You will be required to enter your password in order to cancel your membership.

Refusal of application

We reserve the right to refuse your application to join the Service again if we have ever cancelled your membership of the Service in the past.

Severability

If any part of these Terms and Conditions is or becomes illegal, invalid or unenforceable, it shall not affect the validity or enforceability of any other part or provision of these Terms and Conditions.

Arbitration of Disputes

Except for small claims disputes in which you or Vegan Chef Network seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Vegan Chef Network seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Vegan Chef Network waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our services resolved in court. Instead, for any dispute or claim that you have against Vegan Chef Network or relating in any way to the services, you agree to first contact Vegan Chef Network and attempt to resolve the claim informally by sending a written notice of your claim (“Notice”) to Vegan Chef Network by email at support@VeganChefNetwork.com. The Notice must

• Include your name, residence address, email address, and telephone number;
• Describe the nature and basis of the claim; and
• Set forth the specific relief sought.

Our notice to you will be similar in form to that described above. If you and Vegan Chef Network cannot reach an agreement to resolve the claim within thirty (30) days after such Notice is received, then either party may submit the dispute to binding arbitration administered under the limited circumstances set forth above, in court. All disputes submitted will be resolved through confidential, binding arbitration before one arbitrator. In accordance with the Streamlined Arbitration Rules and Procedures.

You and Vegan Chef Network agree that these Terms affect interstate commerce and that the enforceability of this Section will be substantively and procedurally governed by the Federal Arbitration Act, (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The arbitrator, Vegan Chef Network, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.

Any claim arising out of or related to these Terms or our services must be filed within one year after such claim arose; otherwise, the claim is permanently barred, which means that you and Vegan Chef Network will not have the right to assert the claim.

You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this agreement by sending an email to support@VeganChefNetwork.com. In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with this agreement.

If any portion of this section is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this terms or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this terms; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this terms is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this terms will be enforceable.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States of America. You submit to the jurisdiction of the courts of New York, United States of America.

Contact Us

If you have any question about this agreement, please do not hesitate to contact Vegan Chef Network at support@VeganChefNetwork.com or click on the contact us icon on our website https://veganchefnetwork.com/contact.

Vegan Chef Network,
105 Grand Avenue,
Brooklyn, NY 11205.

Last updated June 12, 2021

OVERVIEW

All personal data collected from this site complies with the principles of the EU GDPR Data Protection Act. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). By accessing this site you agree to the terms of this privacy policy and consent to the collection, processing, use or transfer of data as set out in this policy.

For the purpose of the processing personal data, we may engage data processors and/or, at its sole discretion, hire other persons to perform certain functions on behalf of Vegan Chef Network. In such cases, we shall take necessary measures to ensure that such data is processed by the personal data processors in accordance with instructions of and applicable European Union legislation. Shall also require the personal data processors to implement appropriate measures for the security of personal data. In such cases, we shall ensure that such persons will be subject to the non-disclosure obligation and will not be able to use this information for any other purpose, except to the extent necessary to perform the functions assigned to them.

ACCEPTANCE AND USE

This privacy policy covers Vegan Chef Network and its subsidiaries including (collectively, "Vegan Chef Network," "we" "us" or "our"). By registering and using our services, you accept this privacy policy, which is part of our terms and conditions. We may modify this privacy policy from time to time. We will post any modified version of our privacy policy on our website. If we change the privacy policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.

DATA PROTECTION PRINCIPLES

“Personal data” means any information that enables us to identify you or the beneficiary of your transaction with us, directly or indirectly, such as name, email, address, telephone number, any form of identification number or one or more factors specific to your or your beneficiary’s identity.

We are committed to complying with applicable data protection laws and will ensure that personal data is:

• Used lawfully, fairly and in a transparent way;
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
• Relevant to the purposes we have told you about and limited only to those purposes;
• Accurate and kept up to date;
• Kept only as long as necessary for the purposes we have told you about;
• Kept securely.

DATA WE COLLECT ABOUT YOU

Vegan Chef Network may collect two (2) types of information about you: personal and non-personal.

PERSONAL INFORMATION WE COLLECT ABOUT YOU (PIPEDA)

According to the federal personal information protection and electronic documents act, 2000 (PIPEDA), “personal information” means information about an identifiable individual. The information you provide to Vegan Chef Network is considered personal information. Failure to provide all information required by Vegan Chef Network may prevent access to any or all Vegan Chef Network materials, and failure to maintain accurate information may also result in suspension or termination of access to any or all Vegan Chef Network materials.

TYPES OF DATA WE COLLECT FROM YOU

Personally Identifiable Information (PII). We acquire PII that may include, in certain contexts, your name, postal address, post code, email address, and telephone number. We also acquire your IP address, User ID, and/or Device ID, which certain jurisdictions consider to be PII because it could be used to identify an individual or device if it were combined with other identifying information.

Registration. Prior to using one or more of the Vegan Chef Network materials, Vegan Chef Network may require certain personal information and non-personal information to create an individual account (“account”) or to enable features or functionality of the Vegan Chef Network materials. Failure to provide all required information required by Vegan Chef Network may prevent access to any or all Vegan Chef Network materials, and failure to maintain accurate information may result in suspension or termination of access to any or all Vegan Chef Network materials.

Sensitive PII. In certain circumstances, such as when purchasing a service, you may provide a credit, debit, or payment account number, or other payment information to our payment gateway provider such as Sage Pay, Stripe and PayPal which we recognize as more sensitive than other PII. We generally do not request on or through the service other data that is often considered “highly sensitive,” such as other financial account information (e.g., credit report information, bank account numbers), or government issued identification numbers (e.g., drivers’ license number, or passport number), although we reserve the right to do so when such data is necessary to offer you certain services.

Anonymous Data. Some of the data that we acquire cannot identify, distinguish or trace you or your Device, even if combined with other identifying information, and some data that could be considered PII when combined with other identifying information is not used in a way that identifies, distinguishes or traces you or your device, but is instead used in an anonymous way, often aggregated with other anonymous data about other users.

Cookies and other tracking technologies: Vegan Chef Network and our third-party partners, such as our advertising, data collection and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different services and devices. For more information, please see our cookies and tracking notice, which includes information on how to control or opt out of these cookies and tracking technologies.

NON-PERSONAL INFORMATION

Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or web site visitations). Vegan Chef Network may collect non-personal information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.

INFORMATION COLLECTED THROUGH TECHNOLOGY

While you are able to visit the Vegan Chef Network site and remain anonymous, Vegan Chef Network or its third party service providers may still collect non-personal information about your use of the Vegan Chef Network materials (e.g. your internet browser, operating system, IP address, connection speed, and the domain name of your internet service provider). Such information may be gathered by the following methods:

• Cookies. Cookies, including local shared objects, are small pieces of information that are stored by your browser on your computer’s hard drive which work by assigning to your computer a unique number that has no meaning outside of the Vegan Chef Network site. Cookies do not generally contain any personal information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Vegan Chef Network materials unavailable to you.
• IP address. You may visit many areas of the Vegan Chef Network site anonymously without the need to become a registered user. Even in such cases, Vegan Chef Network may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin services with an internet services provider. Each time you access the Vegan Chef Network site and each time you request one of Vegan Chef Network’s pages, the server logs your IP address.
• Beacons. Beacons are small pieces of data that are embedded in web pages and e-mails. Vegan Chef Network may use these technical methods in html e-mails that Vegan Chef Network sends to users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that constitutes personal information.
• Tracking content usage. If you use the Vegan Chef Network services and you post audio visual materials including, without limitation, text, logos, artwork, graphics, pictures, advertisements, sound and other related intellectual property contained in such materials (collectively, “content”) to your app site or to a third party app site, Vegan Chef Network tracks and captures non-personal information associated with user accounts and the use of content.

OTHER INFORMATION YOU MAY SUBMIT

You may submit data to us for limited purposes such as requesting customer support; answering a questionnaire; participating in a study; entering contests or sweepstakes; or signing up to receive communications from us or another user.

AUTOMATICALLY-COLLECTED INFORMATION

We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, and basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our cookie policy.

HOW WE USE YOUR DATA

We may use your data for the following purposes:

• Identification and authentication: we use your data to verify you when you access your account.
• Communicating with you: we use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
• Improving our services: we use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
• Customizing your experience: we use your data to personalize the service to you. This may include remembering your preferences for language or volume or displaying app that you might enjoy, based upon your viewing choices.
• Marketing and advertising: we use your data to display ads and send you offers. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
• Exercising our rights: where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our terms and conditions.
• Legal compliance: we use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
• Protecting your information: where appropriate, we may anonymise, backup, and delete certain data.
• We may use algorithms and other automated means to implement any of the above.

REMARKETING ON THE WEBSITE AND SERVICES

If you have provided your consent by accepting targeting cookies on the website, we may use Google AdWords (remarketing and Similar Audience features) and Facebook Ads. You can review the Vegan Chef Network cookie policy which includes details on how to customize your cookie settings.

GOOGLE ADWORDS

Google AdWords enables Google, through the use of cookies, to identify the fact that you have visited the website, to identify aspects of your usage of the website and combine that with what it knows about your usage of other websites in the Google ad network.

We use these services to advertise to visitors of Google ad network websites who have previously visited our website or who Google deems to have shared interests with visitors of our website. Google’s collection and use of your personal data is covered by the Google privacy policy. You can set preferences for how Google advertises to you using the Google Ad preferences page.

WITH WHOM WE SHARE YOUR DATA

We share data with third parties as follows:

• With your consent: we may share your data with third parties where we have obtained your express consent to do so. You may revoke these consents.
• Authorized vendors: we may share your data with third-party vendors that help us operate our services, process payments, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (cdns), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (crm) vendors
• Advertising: we may share your data with advertising companies to display relevant ads to you. Unless you expressly agree, we will not share or sell your name, email address, or physical address with such persons.
• Analytics: we may share your data with persons who provide analytics showing how customers are using our services.
• Affiliates and advisors: we may share your data with our affiliates company, and our auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance. Unless you expressly agree, we will not share your data with our parent or any affiliate for other purposes, such as direct marketing.
• Certain legal situations: we may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.
• Aggregated or anonymised information: we may publicly disclose non-personal aggregated or anonymised information such as our number of visitors and registered users.

DATA RETENTION

We retain your data for as long as you have an account. When you close an account, we will delete your personal information. We may retain logs of automatically collected information (for internal analytics); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymise it.

If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.

YOUR PRIVACY CHOICES

We enable you to make numerous choices about your data:

• You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information.
• You may change your account and video privacy settings. You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
• You may opt out of receiving commercial emails from us.
• You may limit the use of cookies. See our cookie policy for options.
• You may close your account
• Users from certain countries may have additional rights.

SECURITY MEASURES FOR SAFEGUARDING YOUR INFORMATION

Vegan Chef Network takes appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information. These include, but are not limited to, internal reviews of: (a) Vegan Chef Network’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorised access to systems where Vegan Chef Network stores personal information. All Vegan Chef Network employees, contractors and agents who access personal information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution or unauthorised use or disclosure of personal information.

THIRD-PARTY APP SITE AND LINKS

The Vegan Chef Network contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, Vegan Chef Network may use third parties to provide components of the Vegan Chef Network contents. In either case, such third parties may have separate privacy policies and data collection practices, independent of Vegan Chef Network. Vegan Chef Network: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such website; and (c) does not make any warranties or representations about the contents, products or services offered on such website or the security of any information you provide to them

EMAILS COMMUNICATIONS

By creating an account, you consent to receive commercial emails from us. This includes newsletters and offers. Users from certain countries may have the ability to opt out or opt in at the time of account creation. All users may decline to receive commercial messages in their account settings. Please note that any opt-out request may take several days to process and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).

DATA SECURITY

We are committed to maintaining the security of your personal data and have measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorised individuals, and we regularly upgrade our security as better methods become available.

Our data centers and those of our partners utilize modern physical security measures to prevent unauthorised access to the facility. In addition, all personal data is stored in a secure location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access.

All our employees who have access to, or are associated with, the processing of personal data are contractually obligated to respect the confidentiality of your data and abide by the privacy standards we have established. Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal data.

The website may offer chat rooms, Chatbots, forums, message boards, or news groups to users. It is important to remember that any information disclosed in these areas becomes public information. Accordingly, as with any public forum, you should exercise extreme caution when deciding whether to disclose your personal information.

GDPR STATEMENT FOR (EEA USERS)

This applies only to natural persons residing in the European economic area (for the purpose of this section only, "you" or "your" shall be limited accordingly). It is Vegan Chef Network's policy to comply with the EU'S general data protection regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to Brooklyn, NY, USA (or other countries) based upon the following legal frameworks:

• Legitimate business interests: we could not provide our services or comply with our obligations to you without transferring your personal information to Brooklyn, NY, USA
• Consent: we may transfer your personal information when we receive your express, revocable consent.
• Our use of standard contractual clauses (also known as "model clauses") where appropriate.
• You have the right to: opt out of non-essential cookies (see our cookie policy); access, correct, delete, restrict, or object to our use of your personal information; be forgotten; port your data; and withdraw consents.

We enable exercise of these rights primarily through our services (which we reserve the right to modify). We also fulfil our obligations in response to direct requests. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.

If you have a request, complaint or inquiry, please contact our data protection officer at the address listed below. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.

PRIVACY COMPLAINTS PROCEDURE

Where you believe that we have not complied with our obligations under this Privacy Notice, or the applicable law, you may have the right to make a complaint to a relevant Data Protection Authority or through the courts. Although not required, we would encourage you to let us know about any complaint you might have and Vegan Chef Network will respond in line with our complaints procedure – our contact details are set out in the contact us section below.

We want to deal with your concerns fairly, effectively and promptly. However, some complaints are more complex than others and may take some time to investigate.

We will acknowledge your complaint promptly after receiving it

We will keep you informed throughout any investigation

In order to assist in the speedy resolution of any complaint you may have, it’s important that we understand your complaint fully. Sometimes this means we may ask you to address your concerns to us in writing. This can be either by email or post to the addresses. We have established internal procedures for investigating any complaint, which may also involve experienced members of staff from Vegan Chef Network Companies considering or investigation the complaint. Where appropriate, the complaint will be dealt with by someone who was not directly involved in the matter which is the subject of your complaint. The member of staff will either have authority to settle your complaint or will have ready access to someone who has the authority. Our response will fully address the subject matter of your complaint and, if appropriate, will offer redress. If you phone us during our investigation and the member of staff handling your complaint is not available, then another member of our team will try to assist you.

Unless applicable data protection laws require responses within shorter timescales, we will try to resolve any privacy complaints you have within 15 business days of receiving your complaint and in exceptional circumstances, within 35 business days (and we will let you know if this is the case).

As noted above, if you are not satisfied with our reply/outcome, or otherwise with the handling of the complaint, you may have the right to lodge a claim before a relevant Data Protection Authority or the courts.

CHANGES TO VEGAN CHEF NETWORK’S PRIVACY POLICY

Vegan Chef Network continually strives to implement new technologies and processes to better protect you, your privacy and your use of the Vegan Chef Network service. As a result, changes to this privacy policy may be made by Vegan Chef Network from time to time. In no event will these changes result in the degradation of any of the security measures designed to protect you from unauthorised disclosure, as such measures are described in this privacy policy.

COMPLAINTS OR QUERIES

If you have any query regarding our data collection and protection practices or your rights, please do not hesitate to contact our data protection officer, at support@VeganChefNetwork.com.